Barbeques Galore
Fantastic!
A few weeks ago I ordered one of those barbeque islands for my house. Nothing too fancy, just a 7' island with a nice grill built in, a couple of storage drawers and a small bar counter at one end, so people could keep me company while I burnt their dinner.
And now the big day, the guys were here to deliver and install it. Barbeques Galore had called me a few days before to let me know that it was all built and painted and that they could deliver it on Wednesday at noon. Perfect!
When you get a new grill, you want to break it-in the right way.
So we invited some friends over for margaritas, steaks, chicken and anything else that could be grilled, on Thursday,
the next evening.
The island needed to be maneuvered this way and that way to get it through the courtyard door because at the bar end it was wider than the doorway- and they couldn't maneuver it too well since it weighed about 700 lbs, and they were afraid of scraping it and scratching it, and in the end, they couldn't get it in. And I couldn't believe it.
I didn't get any pictures of that, - I was too pissed - and I was doing my best to convince them to try it this way and that way, and every which way.
So back on the truck it went.
Meanwhile the manager of Barbeques Galore called me to apologize and let me know that they would do their best to get it in as soon as possible. Great. As soon as possible like when.
Five minutes after that my wife pulled up with shopping bags full of food for Thursday nights shindig. ooh, she was pissed too.
We were like two kids that had had their toys taken away from them.
But Barbeques Galore came to the rescue. They showed up the next morning, and this time they brought a little extra muscle
The grill was in in plenty of time for Thursday's shindig.
And Barbeques Galore apologized again for the delay and the inconvenience, and didn't charge me a nickel extra for the extra muscle. I love Barbeques Galore.