Since early September COMCAST has scheduled 4 appointments, and missed 4 appointments, to replace my main cable line – the line that comes to the house from the street. The latest no-show was today, the 4th appointment they scheduled.
And every time an appointment is scheduled they assure me that everything’s set and everything will get done, but it never gets done. And none of the COMCAST service reps have any explanation as to why no one showed for the previous 2 or 3 and now 4 appointments. They all say, I dunno,
For the tedious details on the 1st 3 no-shows see - 3rd time’s the charm .
Today they said they’d try and get someone out by the end of the week, as if they were doing me a favor. What gall.
UPDATE; it’s now Wednesday and it looks like COMCAST is not going to get someone out by the end of the week. Just received an email from them stating that the new (that’s the 5th)estimated completion date is November 13th.
COMCAST is the worst.
So bad that some city governments are trying to bar COMCAST from entering their city, why, because of COMCAST’S well earned reputation for horrible service.
just one example;
Massachusetts city council tells Comcast to shove it
And here’s a good one, the conversation between a COMCAST customer “service’' rep and a COMCAST customer who is trying to cancel their COMCAST “service”,
Comcast 'Embarrassed' By The Service Call Making Internet Rounds
And the votes are in, check out the COMCAST customer service scoreboard
